Privacy, plainly.

Who we are

Velora Content Co. ("Velora," "we," "us," or "our") is a social media management and content-creation business based in Utah and operated by Natasha Neilsen.

Questions about this Privacy Policy may be sent to veloracontentco@gmail.com.

Information you provide

When you submit the contact form, we receive the information you enter, including your name, email address, business name if provided, the type of support you are interested in, and the information included in your message.

We use this information to:

• Respond to your inquiry
• Discuss potential services
• Recommend an appropriate service package
• Establish and manage a client relationship if you choose to work with us
• Maintain necessary business and accounting records

We do not sell or rent your personal information. Submitting an inquiry does not add you to a marketing mailing list.

Information collected automatically

This website does not intentionally use advertising trackers or third-party analytics cookies.

Our website-hosting provider, Netlify, may automatically process standard technical information needed to operate and secure the website. This may include an IP address, browser or device information, requested pages, referring information, timestamps, and other server-log data.

If analytics, advertising tools, or additional cookies are added in the future, this Privacy Policy will be updated to describe them.

Service providers

We use third-party service providers to operate the website and communicate with visitors and clients. These currently include:

• Netlify, Inc. for website hosting, form processing, security, and spam prevention
• Google LLC for Gmail communications and, after a client relationship begins, Google Drive file sharing

These providers may process information as necessary to provide their services and are governed by their own privacy and security practices.

When information may be disclosed

We may disclose information when reasonably necessary to:

• Operate the website or provide requested services
• Work with service providers acting on our behalf
• Comply with a legal obligation, court order, or lawful request
• Protect the rights, safety, security, or property of Velora, our clients, or others
• Prevent fraud, misuse, or security threats

We do not sell personal information to third parties.

How long information is retained

Inquiry information is retained only for as long as reasonably necessary to respond, maintain appropriate business records, and follow up regarding requested services.

If an inquiry results in a client relationship, related records may be retained throughout the engagement and afterward as reasonably necessary for accounting, legal, contractual, and business-record purposes.

Information security

We use reasonable administrative and technical measures to protect the information in our possession. However, no website, email system, storage service, or method of internet transmission can be guaranteed to be completely secure.

Please do not submit passwords, payment-card information, Social Security numbers, or other highly sensitive information through the website contact form or ordinary email.

Your choices

You may request access to, correction of, or deletion of the personal information Velora holds about you by emailing veloracontentco@gmail.com.

We will respond within a reasonable period. Some information may need to be retained when reasonably necessary to satisfy accounting, contractual, legal, security, or recordkeeping obligations.

Children's privacy

This website is intended for business owners and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information through this website, contact veloracontentco@gmail.com so the information can be reviewed and deleted where appropriate.

Changes to this policy

This Privacy Policy may be updated as the website, services, or data practices change. The revised policy will be posted on this page with an updated effective date.

Contact

Questions or requests regarding this Privacy Policy may be sent to:

Velora Content Co.
veloracontentco@gmail.com